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Public Information Request
The Texas Public Information Act (PIA) provides a mechanism for the public to inspect or copy governmental records. A requestor may ask to review records, obtain copies, or both. A governmental entity is not required to create records, conduct legal research, or answer questions. The Public Information Act is triggered when a person submits a written request. The governmental entity must respond within 10 (ten) business days, with one or more of the following:
- provide responsive information pertinent to the request;
- advise the request is being processed and will take longer than the 10 business days to produce;
- advise there is no responsive information;
- advise the request needs clarification;
- provide a cost estimate if the request will exceed $40; or
- advise the responsive information will not be released and an Attorney General Ruling has been requested.
Public information requests for Town records (excluding police-related requests) are to be filed with the Town Secretary's Office. Requestors may submit their request via one of the following methods:
Recommended: Public Information Request Form (Civic Plus Portal) - Through this portal, you can access your requests securely, view your request history, and receive status updates.
In-Person: Town Secretary's Office, Northlake Town Hall, 1500 Commons Circle, Suite 300, Northlake, Texas 76226
Mail: Town Secretary's Office, Northlake Town Hall, 1500 Commons Circle, Suite 300, Northlake Texas 76226
Fax: (940) 487-0142
Email: townsecretary@town.northlake.tx.us
For assistance regarding the Records Request Portal or Public Information Requests, please contact the Town Secretary's Office via email at townsecretary@northlake.tx.us or via phone at (940) 242-5702.
ACCIDENT REPORTS MUST BE REQUESTED THROUGH THE TEXAS DEPARTMENT OF TRANSPORTATION
Police related requests may be submitted via one of the following methods:
Recommended: Police Public Information Request Form (Civic Plus Portal) - Through this portal, you can access your request securely, view your request history, and receive status updates.
In-Person: Northlake Police Department, 1600 Commons Circle, Northlake, Texas 76226
Mail: Northlake Police Department, 1600 Commons Circle, Northlake Texas 76226
Fax: (940) 487-0142
Email: policerecords@town.northlake.tx.us
For assistance regarding the Records Request Portal or Public Information Requests, please contact the Northlake Police Department via phone at (940) 648-4804.