What happens if the investigation reveals the claim of improper conduct is false?

The Texas Penal Code 37.08 states that a person commits an offense if he/she knowingly makes a false statement that is material to a criminal investigation. This offense is a class “B” misdemeanor punishable by up to 180 days in jail and/or a $2,000 fine. The Northlake Police Department will pursue all false reports in accordance with the law.

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1. How do I file a complaint?
2. What happens when a complaint is substantiated?
3. What happens if the complaint is not substantiated?
4. What happens if the investigation reveals the claim of improper conduct is false?
5. What happens if you are not satisfied with disposition of your complaint?