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Posted on: March 19, 2020

Northlake Police Department Introduces Online Reporting System

The Northlake Police Department has implemented a temporary response protocol that will maintain continuity of essential police services during the Town’s COVID-19 response. Northlake PD has been closely monitoring the evolving situation regarding COVID-19, and we recognize that social distancing is strongly recommended by the CDC to prevent the spread of the virus. To assist the public during this response with non-emergency calls for service, we are requesting community members and the public utilize the Northlake Police Department Online Reporting service to report the following types of incidents:

??Assault Report (not in progress)
??Barking dog
??Credit card abuse
??Criminal mischief (vandalism) Report (not in progress)
??Forgery
??Hit and run
??Identity theft
??Lost property
??Burglary Report (not in progress)
??Theft report
??Other

One can access the online reporting at https://www.town.northlake.tx.us/FormCenter/Police-Department-6/Online-Police-Report-Form-58 .  Complete the report and an officer will follow up with you regarding the details when available. This online service will limit the number of times our officers need to come into direct contact with residents or enter a residents’ home.

If residents or the public need assistance utilizing this service or they believe they need to speak with an officer, please contact the Northlake Police Department’s non-emergency number at 940-648-4804 or the Denton County Sheriff’s Office non-emergency number at 940-349-1600. A member of our team or DCSO will be able to assist you using our online reporting system or will have an officer contact you by phone to take your report and determine if in-person contact needs to be made. Our goal is to proactively protect both our residents and our officers from potentially exposing each other. Reports filed through our online service or over the phone will receive the same professional care, as if they were taken in-person. As always, if you have an emergency, please call 9-1-1.

Officers will continue to respond in-person to calls involving violence, threat to life, and in progress calls such as:

??Sexual assaults
??Family/domestic disturbances
??Any disturbances involving violence or the threat of violence
??Thefts, burglaries, and robberies in progress or just occurred or where evidence is present
??Major crashes with road blockage or injuries
??Missing persons
??In progress assault offenses or fights
??Any injury to a child/elderly/disabled
??Intoxicated drivers or people
??Welfare concerns
??Any in-progress calls that have a potential of risk to life or safety (shots heard, suicidal people, etc.)
??Any call that a Police Department supervisor deems appropriate

Thank you for your continued support as we navigate our health and safety together during this time.

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